Shipping policy

Last updated: 26/09/2026

We offer UK delivery using DPD and Royal Mail, with available options shown at checkout.

Delivery Services

The delivery services available at checkout may include:

  • DPD delivery to your address
  • DPD delivery to a local pickup shop or collection point
  • Royal Mail delivery
  • Other available delivery options depending on your location and order type

Delivery prices and services may vary depending on your postcode, parcel size, order value and selected delivery method.

DPD Pickup Shop / Collection Point Delivery

Where available, customers may choose DPD delivery to a nearby pickup shop or collection point.

If you choose this option, your parcel will be delivered to the selected location rather than your home or business address. It is the customer’s responsibility to select the correct pickup location and collect the parcel within the required collection window set by DPD.

Once the order has left us and has been handed over to DPD, delivery, collection times and pickup shop availability are managed by DPD.

If a parcel is not collected in time and is returned to us, additional shipping charges may apply to resend the order.

Royal Mail Delivery

Royal Mail options may be available for selected orders. Royal Mail delivery times are estimates and may vary depending on the service selected, location and Royal Mail’s network.

Dispatch Times

We aim to print and dispatch orders as quickly as possible. Dispatch times depend on the product ordered, the time the order is placed, order size, artwork quality and current production levels.

Any artwork issues, missing information or production queries may delay dispatch.

Delivery Times

Delivery times shown at checkout are based on the courier service selected and begin once your order has been dispatched.

A next working day courier service does not always mean your order will arrive the day after it is placed. Production time must also be allowed.

Larger Orders

Large orders may require additional production time and may not be dispatched the same day. If you are placing a large or urgent order, please contact us before ordering so we can confirm the expected turnaround.

Courier Delays

Once an order has been dispatched, delivery is handled by the courier. We are not responsible for delays caused by DPD, Royal Mail, weather, missed delivery attempts, incorrect addresses, collection point issues or events outside our control.

We will always do our best to help with tracking and delivery queries.

Incorrect Delivery Information

Please make sure your delivery address, postcode, email address and phone number are correct before placing your order.

We are not responsible for delays, failed deliveries or lost parcels caused by incorrect or incomplete delivery details supplied by the customer.

Missed Deliveries

If a courier attempts delivery and no one is available, they may attempt redelivery, leave the parcel in a safe place, deliver to a pickup point or return the parcel to us, depending on their service terms.

If an order is returned to us due to failed delivery or non-collection, additional shipping charges may apply to resend it.

International Delivery

We primarily deliver within the UK. International delivery may be available by request. Please contact us before placing an international order so we can confirm shipping options, cost and estimated delivery times.

Customers outside the UK may be responsible for any customs duties, import taxes or local charges.

Contact Us

For shipping enquiries, please contact:

Email: orders@shopdtf.co.uk
Business name: Shop DTF
Address: [INSERT BUSINESS ADDRESS]